網站條款及細則

Welcome to www.marcusnmarcus.com.hk ‘marucsnmarcus’ is owned and operated by Gift Concept Products Limited with our registered office at Unit D, 6/F, Reason Group Tower, 403 Castle Peak Road, Kwai Chung, N.T., Hong Kong.

The terms “marcusnmarcus” “we”, “our” and “us” when used in these Terms of Sale (Terms of Sale) means Gift Concept Limited. The terms “you”, “your” and “yours” when used in these Terms of Sale means you, as a user of our website.

網站用途

在從我們的網站訂購任何產品或物品（物品）之前，請務必仔細閱讀這些銷售條款，這一點很重要。這些銷售條款，以及我們的使用條款和隱私政策，決定了我們與您之間的關係，以及您從我們的網站上購買任何物品的關係。

通過我們的網站訂購商品，即表示您同意受這些銷售條款的約束。如果您不同意這些銷售條款，則必須停止使用本網站。

購買資格

通過我們的網站下訂單，您保證您在法律上有能力簽訂具有約束力的合同，並且已年滿18歲。要通過我們的網站進行購買，將要求您提供某些個人信息。您同意提供您的真實姓名，電話號碼，賬單地址，電子郵件地址以及我們註冊過程中合理需要的任何其他個人信息。我們的隱私權政策說明了我們如何處理您提供的個人信息。

When you order an Item, you will be required to provide payment details. You represent and warrant that the payment details you provide are both valid and correct and you confirm that you are the person referred to in the “billing information” provided.

註冊和帳戶

如果您選擇在我們的網站上註冊，則我們的註冊過程要求您提供有關您自己的真實，準確，最新和完整的某些信息。請參閱我們的隱私政策以了解我們如何處理您的個人數據。通過在我們的網站上註冊，您同意對訪問我們的網站所需的所有用戶名和密碼進行安全保密。您同意在未經授權使用您的密碼或任何其他違反安全性的情況下立即通知我們。未經我們的同意，您不得將您的帳戶轉讓給其他人或在我們開設多個帳戶。我們可以自行決定暫停或終止您的帳戶，或限制您對我們網站的訪問。

網上購物

We have made every effort to ensure the correctness of all details, photographs and descriptions relating to Items on our website. We do our best to display, as accurately as possible, the relevant size and colour of each Item. However, the actual colours you see will depend on your computer monitor and browser and therefore we cannot guarantee that your monitor’s display of any image is a completely accurate representation of the actual Item.

We have made every effort to ensure that all sizes and measurements are as accurate as possible, but please note that they are approximates only.

貨品狀況

All orders are subject to availability of the Item or Items selected. Please note that there may be a delay between the time you place an order and the time when we process your order, which may result in a change to the stock position relating to particular Items. We will notify you as soon as possible if an Item you have ordered becomes out of stock.

訂購流程

All orders are subject to acceptance by us. When you place an order, your order constitutes an offer to buy an Item from us. After placing an order, you will receive an email from us acknowledging that we have received your order. Please note that this email does not mean that your order has been accepted, rather it is an acknowledgment that we have received your order.  Acceptance of your order will take place when your order is dispatched. We will email you that your order has been dispatched (Shipping Confirmation). The contract between you and us will only be formed when we send you the Shipping Confirmation.

如果發生某些事件，例如，我們無法獲得付款授權，某物品缺貨或撤回，系統出現故障，對某特定物品的運輸限制，我們保留不接受您的訂單的權利不符合本銷售條款中規定的資格標準。

價錢

所有商品價格均以港幣 (HKD) 顯示在我們的網站上。

我們網站上所列任何物品的價格均不包括運費。費用將添加到最終結帳頁面的應付總額中。

儘管我們竭盡全力確保網站上的價格正確無誤，但有時還是會發生錯誤。如果在將商品發送給您之前，我們發現您訂購的商品價格有誤，我們將與您聯繫，並為您提供以正確價格重新確認訂單或取消訂單的選擇。如果我們無法與您聯繫或沒有收到您的答复，我們將取消您的訂單。

商品的價格可能會不時變化，因此請仔細檢查我們網站上提供的價格信息，以確認任何商品的當前價格。價格的任何變化都不會影響我們已經向您發送確認已下達訂購商品的訂單。

支付方式

Payment for all Items can be made by Visa, Mastercard, American Express or Paypal. Orders are priced in Hong Kong dollars and will be charged at the prevailing currency rates set by your financial institution or Paypal. You will be charged once your order is placed.

We use PayPal for payments. PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL). This means that your payment card details are encrypted.

我們會採取一切合理的謹慎態度，確保您購買和付款的詳細信息的安全，但如果第三方未經授權訪問您從本網站訪問或訂購時提供的任何數據，我們將不承擔任何責任。

By making an offer to purchase an Item, you expressly authorise us to perform credit checks and, where we feel it’s necessary, to transmit or obtain information about you from third parties from time to time, including confirming your identity and validating your credit card.

只在香港內送貨

所有香港訂單金額若超過300港幣，即可享免費送貨，通常在收到付款後的1至3個工作日內。但是，請注意，在繁忙時期或由於我們無法控制的情況，交貨時間可能會更長。

All delivery times are based on working days and are to be used as a guide only. Whilst we make every effort to deliver Items as soon as we are able, we will not be liable for any delay or failure to deliver the items within the estimated timescales. If you have not received your delivery within 3 working days, please contact us on eshop@marcusnmarcus.com.hk

A delivery address cannot be changed once we have dispatched your parcel. We will not be liable for any delay or failure to deliver an item due to incorrect address information.

發貨前取消或修改訂單

在準備好要發貨的購買商品之前，我們可以取消商品，更改商品或編輯您的運輸詳細信息。 發貨後，您將需要退貨以處理換貨或退款。如果您需要進行任何修改，請發送電子郵件至cs@marcusnmarcus.com.hk。但是請注意，通過電子郵件發送的取消請求可能不會立即執行，這可能會導致訂單被分派。
發貨後，您將需要退貨以處理換貨或退款。如果您需要進行任何修改，請發送電子郵件至cs@marcusnmarcus.com.hk。 cs@marcusnmarcus.com.hk 但是請注意，通過電子郵件發送的取消請求可能不會立即執行，這可能會導致訂單被分派。

退換貨政策

If you are not satisfied with your purchase, you can claim an exchange or refund within 7 days of receipt of your purchase in its original condition. We will happily exchange for another item or colour or refund your money.  Please note the following conditions apply:

• 所有物品必須以原始狀態退回-未經清洗，未使用並貼有所有原始標籤。退回的所有不在這種情況下的物品都將退還給您。如果您對購買條件有疑問，請通過cs@marcusnmarcus.com.hk與我們聯繫以獲取更多信息。
• 如果您想換貨，則需承擔額外的退回郵費，並收取額外的運費。
• 我們建議您使用帶保險的掛號信來寄回用於退貨和換貨的物品。對於任何未收到的物品，我們概不負責。
• 所有退貨將記入原始付款方式。

請電郵至cs@marcusnmarcus.com.hk（包括您的訂單號）以獲得退貨授權表。此表需要包含在退貨包中，並在收到退貨授權書後的7天內郵寄。您的反饋對我們很重要，非常感謝您讓我們知道退貨的原因。 cs@marcusnmarcus.com.hk  (include your order number) to obtain a return merchandise authorization form. This form needs to be included in the return package and mailed within 7 days of receiving your return merchandise authorization form. Your feedback is important to us and we would appreciate you letting us know the reason for the return.

物品損壞或有缺陷

我們會在發送前仔細檢查每個項目，並小心包裝每個項目。如果您的包裹在收貨時似乎已損壞或打開，請在簽收包裹之前確保已在承運人中註明。

萬一您收到的物品在運輸過程中出現故障或損壞，請在收貨後7天內通過cs@marcusnmarucs.com.hk與我們聯繫，我們將為您安排更換或退款。

如果退貨是由於商品有問題，我們將退還您退回商品的郵費。

退款方式

我們通常會使用您最初用於支付商品的相同方法提供退款。請最多等待28天（從我們收到您的物品之日起）才能處理您的退款。請注意，取決於您的銀行或發卡行，這筆錢可能還會再過幾天才會出現在您的帳戶中。

一般事項

我們可能會隨時更改這些銷售條款。我們還保留隨時修改，更改或刪除本網站上任何項目和任何頁面的權利，恕不另行通知。

請定期閱讀這些銷售條款。如果您不同意我們對銷售條款所做的任何更改，那麼您必須立即停止使用我們的網站。您下訂單後對我們的銷售條款所做的任何更改均不會影響該訂單，除非法律要求我們進行更改。

專屬管轄權

These Terms of Sale (together with our Terms of Use, Privacy Policy and all of our policies and procedures) will be governed by the laws of Hong Kong Special Administrative Region of the Peoples’ Republic of China and the courts of Hong Kong will have exclusive jurisdiction.